Last updated: April 2026
This Privacy Policy explains how seen letters ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.
When you place an order, we collect: your email address, your payment information (processed securely by Stripe — we never see or store your card details), and the screenshots you submit for your personalised read.
When you visit our website, we may collect standard analytics data such as your IP address, browser type, and pages visited, solely to understand how our site is used.
We use your email address to deliver your read and to communicate with you about your order. We use your screenshots solely to write your personalised read. We do not use your data for marketing purposes without your consent.
All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We never store your card details. Your screenshots are stored temporarily and securely, and are deleted within 30 days of delivery. We do not sell, rent, or share your personal data with third parties, except as required by law or as necessary to process your payment (Stripe).
The screenshots you submit are used only to write your read. They are treated as confidential. We will never share, publish, or distribute your screenshots. If we wish to reference your read as an example (for example, in our TikTok content), we will always ask for your explicit written permission first and will never include any personally identifiable information without consent.
Our website uses minimal cookies necessary for basic site functionality. We do not use advertising or tracking cookies.
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at getseen2026@gmail.com.
We retain your email address for up to 12 months after your last order in case of queries. Screenshots are deleted within 30 days of delivery. Payment records are retained as required by law.
For any privacy concerns or data requests, please contact us at getseen2026@gmail.com.